The background image on this page features New York City — a symbol of big dreams, ambition, and the place where my parents’ journey in the United States began. It reminds me to keep thinking boldly and building projects that can make an impact.
Timeline: Jan – May 2025
Tools Used: Adobe Dreamweaver, HTML, CSS, Java, Netlify
Type: Solo Project
This capstone project involved designing and launching a complete IT department support website using Adobe Dreamweaver. The website features a Main Page, categorized Frequently Asked Questions (FAQ), a Get Help section, a Tools page, and a functional Open Ticket form that includes file upload capabilities.
Built using HTML, CSS, and Java, the site focuses on user-centered design with clear navigation and interactive components like accordions and upload forms. I used Dreamweaver’s Split View, Insert Panel, and Preview Mode to visually structure and test the site across multiple devices.
The project was structured around creating a real-world IT help platform where users could easily find answers or request support. A live version of the site was deployed via Netlify and published at fakeitdept.com, with a visual sitemap and clean interface to improve usability and accessibility for users of all technical backgrounds.
You can read the full breakdown of this capstone project including planning, research, design process, and implementation by viewing the PDF below.
View ReportThis video walks through the entire capstone website, including its structure, layout decisions, and design thinking behind each page. It demonstrates the live version and how all components work together.
This project challenged me to plan, design, and develop a full-featured web platform from scratch. One of the key lessons was how to approach limitations: for example, integrating third-party tools like AI assistants and external security resources when Dreamweaver couldn’t support complex backend or database functionality.
I also learned the value of prototyping user experiences — from visual sitemaps to interactive FAQs — and how layout planning can make or break site usability. While I encountered technical roadblocks in areas like FTP deployment and SQL database population, these taught me valuable problem-solving skills and introduced me to tools like Netlify for seamless publishing.
If I had more time, I would focus on expanding the backend — specifically building an admin dashboard to manage submitted tickets — and completing the database integration to store user reports more efficiently. Overall, the capstone strengthened my development, troubleshooting, and design skills while preparing me for real-world tech projects.